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Don’t Arrive Unprepared; Know the Customs and Protocol

by Carol Fleming - 06/27/2010

"This article discusses important protocols to ensure that a newcomer arrives to the Middle East/GCC with their best foot forward."

Each country in the Middle East region will have some similarities but most often will have more differences. Therefore it is critical for any teacher to do preliminary homework before arrival. First of all, it will behoove a teacher to be aware of the culture, customs and traditions of the country. As a teacher, regardless of what subject is taught, communication and understanding is critical. In addition to knowledge of culture, customs and tradition, a basic understanding of Arabic will help immensely towards overcoming many challenges. The Teachmideast web site has fact sheets which provide general information on each country within the GCC and are worth reviewing prior to arrival.

Arrive with your best foot forward. Even if a country has been deemed as “more open or tolerant” it is best for a new arriving teacher to err on the side of conservatism in the Middle East. For example, a man should arrive with plenty of lightweight long pants and a variety of short and long sleeve shirts. Shorts and casual t-shirts or sleeveless shirts are not going to make a favorable impression upon school officials or the parents of students. Women should investigate whether an abaya is expected to be worn on arrival. At school and while out in public if not expected to wear an abaya, women should plan to wear long loose slacks or skirts which fall between the knees and the ankles (at a minimum) and long sleeve tops. The teacher is viewed as not only an educator but as one who teaches to students in all aspects by example.

Do not open mouth and need to insert foot. The culture and customs of the Middle East will call for tolerance and patience. Additionally special time and attention is paid to courtesies, respect and hospitality. Greetings will be more formal. It is customary in many Middle Eastern countries to enquire and ask about one’s family. Time and attention will be focused on hospitality before diving into business discussions. Politeness and respect is essential. It is disrespectful to appear impatient. Regardless of which country one may be working in within the Middle East, it is common to hear references to “Arab Standard Time” where flexibility and patience is necessary.
Do I Kiss, Shake or Bow? In the Middle East it is more common for a woman who is greeting another woman to either shake hands or exchange kisses on each cheek. But when greeting an Arab man, different protocols apply. Not all Arab men are comfortable to shake hands with a woman. Therefore, a woman should not extend her hand to an Arab man as a form of greeting unless he extends his hand first. If the man does not extend his hand, it is appropriate for a woman to cross her hands in front of her chest and bow slightly while acknowledging him. Men greeting men may shake hands. If men are known to each other, it is not unusual for the men to exchange kisses on each cheek. A foreign man greeting an Arab woman should not extend his hand for a handshake. It is more appropriate for him to incline his head in acknowledgment and verbally greet her.

Carol Fleming

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